TECH NEWS

Engineering Agent Hub: How PhonePe built a production-grade internal AI platform

Over the past couple of years, PhonePe’s journey toward operationalizing AI began with a search for external platforms capable of automating complex, cognitive business processes. However, as it tested various AI tools for its engineering and operational requirements, it consistently encountered friction, eventually leading it to architect its own internal application layer: Agent Hub.

Navigating the Constraints of External Tools
PhonePe’s initial objective was to use AI to achieve efficiency on internal processes. However, off-the-shelf products repeatedly imposed hard constraints. The team frequently hit request limits in standard AI studios and strict document caps while indexing its internal knowledge bases. For its technical teams who need specialized integrations (for example: 1TB+ GitLab repositories), the expenditure and effort involved proved insurmountable due to multiple factors, both technical and non-technical.

Technical issues it faced included context window overflow, slow processing/ storage limitations and so on.

Given the domain PhonePe works in, a...

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Out of the Park Baseball lets me enjoy baseball even when the Mets suck

If you were to ask me what game or game series I’ve sunk the most time into, the answer would be easy: Out of the Park Baseball (OOTP). I have spent roughly 2,300 hours, according to Steam, playing various editions of the game. OOTP isn’t like MLB

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Quote of the day by legendary computer scientist Geoffrey Hinton: 'If we don't figure out how to make it safe, there's a real possibility it could destroy us' — a stark alarm on the existential risks of AI

Known as the 'Godfather of AI' for his work throughout the decades in pioneering the underlying architecture behind the intelligent systems we use daily, Nobel Prize-winning computer scientist Geoffrey Hinton has added his voice to the already saturated chorus projecting a possible AI doomsday scenario within our lifetime.

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How AI's acceleration created a global policy vacuum, as EU AI Act enforcement lags and regulators remain torn between harnessing AI and fearing its risks

Sponsor Posts Subquadratic: the LLM built for 12M-token reasoning — SubQ can reason across entire codebases and document sets in one pass with no RAG workarounds. Read how SubQ 1.1 Small holds near-perfect retrieval out to 12M tokens. Cloudflare Connect 2026: The Agentic Conference — Stop preparing for agents. Start running

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Two Identical AKS Clusters, Two Different Elastic Metadata Bugs

Two AKS clusters used the equivalent Fleet processor configuration and produced different cluster metadata. One cluster produced an empty orchestrator.cluster.name. The other retained the configured name and looked correct in Kibana. I observed this behaviour with Elastic Agent 9.5.3. The difference came from Azure identity. The

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Out of the Park Baseball lets me enjoy baseball even when the Mets suck

Quote of the day by legendary computer scientist Geoffrey Hinton: 'If we don't figure out how to make it safe, there's a real possibility it could destroy us' &mdash; a stark alarm on the existential risks of AI

How AI's acceleration created a global policy vacuum, as EU AI Act enforcement lags and regulators remain torn between harnessing AI and fearing its risks

Two Identical AKS Clusters, Two Different Elastic Metadata Bugs

Quote of the day by legendary computer scientist Geoffrey Hinton: 'If we don't figure out how to make it safe, there's a real possibility it could destroy us' — a stark alarm on the existential risks of AI