Dyna Software's AI assistant promises to massage your toughest ServiceNow configs
The tool is meant to take the place of 80% of the work that requires ServiceNow dev teams
If you're a ServiceNow customer, you can stop waiting for developers to help you on a project.
Dyna Software, an eight-year-old ServiceNow Elite Build Partner based in Calgary, Alberta, has launched Platform Copilot, the first agentic AI tool that lets business users and not just developers configure and build on the ServiceNow platform using natural language.
Dyna Software CEO Ron Browning showed it off at ServiceNow’s event Knowledge 2026 in Las Vegas this week, telling The Register that it draws a sharp distinction between what the platform vendor offers and what his company built.
"A lot of things today are still focused on enabling developers, as opposed to really enabling business," Browning said.
He noted that most AI-assisted tools in the ServiceNow ecosystem still require a developer in the loop to translate...
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