Dreamforce 2026 - Salesforce’s Got Talent! Pallavi Sebastian, SVP of Talent and Learning, on why Talent Management matters all the more in the AI age
That’s the right word to sum up the current pace of innovation in the AI sector, according to Pallavi Sebastian is SVP of Talent and Learning at Salesforce, a role she’s been in for the past nine months of a career in the tech sector that spans more than a quarter of a century.
It’s an important role since employees have to be at the heart of transformation towards organizations becoming agentic enterprises. There have been other tech-driven tectonic shifts in the past, but Sebastian contends:
With all the innovation that we've had over the years, this one feels different, and the most important thing when you're going through a transformation of this scale and magnitude is people.
With a Salesforce staff retention rate of around 90%, Sebastian thinks the key to unlocking employee potential comes from creating a unified experience, using AI from the minute they are hired, to...
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