Don't Be Cruel to Claude: Anthropic's New Abuse Policy Tests AI Personhood - CNET

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The AI company Anthropic has a new rule for Claude users. You can argue with the chatbot, but don’t make a habit of bullying it.

On Thursday, the company announced a change in its usage policy that would prevent users from engaging in “sustained and needless abusive or cruel behavior” toward its AI models. The updated policy has already ignited debate on Reddit and in blogs over whether companies can or should govern human behavior toward what is, in fact, software.

In a section dedicated toward “addressing abuse toward our models” in its blog post, Anthropic says its policy prohibiting abusive behavior toward Claude will only apply in extreme cases of repeated cruelty that’s carried out “with no discernible purpose.” Ordinary “frustration, pushback, dark creative themes or model testing and research” are still allowed. In “last resort” instances where the policy needs to be enforced, Claude will end the...

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