DOJ Lawsuit Says Lyft Routinely Refuses Service To Passengers With Disabilities
The company settled with the DOJ over similar allegations in 2020.
The Justice Department has filed a lawsuit against Lyft, accusing the company and its drivers of "routinely" refusing service to passengers with disabilities. Its complaint focuses on individuals who use mobility devices like stowable wheelchairs, as well as those who have service animals trained to perform tasks related to their conditions. The actions of Lyft and its drivers violate Title III of the Americans with Disabilities Act of 1990 (ADA, which prohibits transportation companies from discriminating based on disability, the department said in its announcement.
In addition to refusing service, the agency accuses Lyft of imposing cancellation fees on passengers who've been refused service, as well as of refusing to modify its policies and practices to avoid discrimination against those passengers. One example is denying passengers with mobility issues the choice to sit in the front seat when needed.
...
Copyright of this story solely belongs to www.engadget.com. To see the full text click HERE
