Digital resilience compounds when AI and human expertise scale together
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Agentic AI is making IT and security teams dramatically more efficient. But it’s also removing the apprenticeship that has long produced experienced operators.
As organizations automate more of the work once performed by junior analysts and engineers, they’re confronting a challenge that’s as much about workforce design as architecture design: how to build the next generation of experts when AI handles the work that once trained them.
What the junior workforce has been doing
For two decades, the path to becoming a world-class SecOps analyst, SRE, or NetOps engineer ran through repetition.
Triaging false positives. Hunting through dashboards for context. Reading logs at 2 a.m. that turned out to be benign. The industry treated this work as drudgery, and in many ways it was.
But it also served as the apprenticeship.
The thousands of hours an analyst spent staring at traffic patterns built the intuition that made...
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