‘Digital employees’ are coming to the Defense Logistics Agency
The Defense Logistics Agency is piloting AI agents that work autonomously—bots that its CIO calls “digital employees.”
“This is a new frontier for everyone,” DLA chief information officer Adarryl Roberts told reporters at DLA’s Industry Collider Day on Sept. 9 in Alexandria, Va.
The move builds on DLA’s increasing use of robotic process automation, or RPA, and the generative AI tools available to its 25,000 or so military and civilian personnel. In 2025, bots saved DLA an estimated 300,000 hours of work—some working around the clock to help the combat support agency get everything from food and fuel to medical supplies and clothing where it needs to go.
“We have approximately 185 to 190 bots that are running. I’d say about 90% to 95% of those are unattended bots,” Roberts said. “So, we really cracked the nut to have those unattended. Now, we’re moving from the bots to, ‘How can...
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