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Dedicated AI officers, platforms lead businesses to ROI

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Dive Brief

Despite a link between the executive role and better returns, clear ownership over AI matters more than titles, a Wharton study found.

Published Oct. 14, 2026

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Dive Brief:

  • Organizations with a chief AI officer report stronger ROI than those without someone dedicated to the technology’s oversight, a report by Wharton Human-AI Research and research and analytics firm GBK Collective, released Tuesday, found. The organizations surveyed more than 1,400 enterprise leaders and employees for the fourth annual report.
  • Another marker of ROI success was the number of AI platforms being used, according to the report. Half of companies that used just one approved, dedicated AI platform reported ROI, while only 9% of those still experimenting with multiple platforms said they’d measured a return.
  • But one platform or one role won’t be the...

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