TECH NEWS

DashLoc Launches DashDesk, AI-Powered Customer Support Platform

DashLoc, an AI-powered MarTech platform helping businesses strengthen their digital presence, customer engagement and online reputation, today announced the launch of DashDesk, an AI-powered customer support platform designed to help businesses manage customer conversations, automate support operations and deliver faster, more consistent experiences from a single workspace.

As businesses engage with customers across multiple touchpoints, support teams often have to manage conversations through different platforms and systems. This can make it difficult to maintain context, track requests and ensure timely resolutions. DashDesk brings customer support operations together on a unified platform, enabling businesses to manage tickets, streamline workflows, collaborate across teams and gain greater visibility into customer interactions.

Built with AI at its core, DashDesk combines intelligent automation with essential customer support capabilities. The platform enables businesses to manage customer queries through omnichannel ticket management, while features such as AI-assisted ticket routing, workflow automation, SLA management, knowledge base...

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‘I want one. And you should too. But I’m not convinced either of us can afford it’ — the MSI Claw 8 EX AI+ gave me staggering performance with its Intel Arc G3 Extreme SoC but I’ll never stretch to that price

Honestly, the MSI Claw 8 EX AI+ has changed what I believed a handheld console is capable of. The Intel Arc G3 Extreme chipset it’s packing offers astounding performance, delivering fantastically smooth frame-rates for modern games like Doom: The Dark Ages and Clair Obscur: Expedition 33. That screen is

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A look at Pangram, the AI detector at the center of disputed accusations against writers, including a pulled novel and a Commonwealth Prize-winning short story

Sponsor Posts Subquadratic: the LLM built for 12M-token reasoning — SubQ can reason across entire codebases and document sets in one pass with no RAG workarounds. Read how SubQ 1.1 Small holds near-perfect retrieval out to 12M tokens. Most carriers track everything. Cape doesn't. — Unlimited talk, text &

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URBAN ARC NOTE Launches as India’s First AI Meeting Smart Fitness Band

URBAN, a leading homegrown technology brand known for design-led innovation, today announced the launch of URBAN ARC NOTE, India’s First AI Meeting Smart Fitness Band, bringing AI-powered meeting intelligence and 24×7 wellness tracking to a screen-free wearable. Designed to record conversations directly from the wrist and transform them

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I tried the Suri Core 1.0 toothbrush for three weeks, and it's a solid budget pick

The Suri Core 1.0 is a fairly basic sonic toothbrush, offering a cheaper alternative to the Suri 2.0 (or Pro 2.0, as it’s now known). There are a few compromises, but in general it stays true to Suri’s philosophy of keeping what works – simplicity of

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‘I want one. And you should too. But I’m not convinced either of us can afford it’ — the MSI Claw 8 EX AI+ gave me staggering performance with its Intel Arc G3 Extreme SoC but I’ll never stretch to that price

A look at Pangram, the AI detector at the center of disputed accusations against writers, including a pulled novel and a Commonwealth Prize-winning short story

URBAN ARC NOTE Launches as India’s First AI Meeting Smart Fitness Band

I tried the Suri Core 1.0 toothbrush for three weeks, and it's a solid budget pick