Cybersecurity Awareness Month 2026: Building a Culture of Cyber Hygiene
AI agents are fast becoming working employees in many Indian enterprises. They are deeply intertwined with operations, taking on critical facets of software development, customer service, and more. This year’s theme of building cyber hygiene couldn’t come at a better time because AI in India is drastically different from the rest of the world. Indian enterprises are operating at an extraordinary digital scale involving multilingual customer bases, high-volume service operations, tightly connected payment systems, identity and onboarding and fulfillment in 22 different languages. In this environment, AI agents are pulling information from a KYC workflow, triggering a UPI-linked transaction, accessing a customer record from rural India or interacting with production systems that serve millions of people.
This is also changing what cyber hygiene means. Traditional hygiene checklists still count but Indian organisations also need to know which systems an AI agent can reach, what data it can access, when it...
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