Continuous compliance: The missing layer in insurance risk management

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By Ajay Trehan, Founder and CEO, AuthBridge

Insurance has always been built on trust. A customer buys a promise that may be tested months or years later. The insurer, in turn, depends on a wide network of agents, intermediaries, hospitals, garages, vendors, and distribution partners. Every one of these relationships can introduce risk.

For years, verification was largely treated as an entry-stage activity. An agent submitted documents, a partner completed onboarding, and the relationship moved forward. That approach is no longer enough.
Risk does not remain static after onboarding. A licence may expire. A regulatory action may surface. A vendor’s ownership may change. A partner may begin operating outside agreed processes. Monitoring must continue for as long as the relationship does.

A Sharper Regulatory Environment
The regulatory direction is already clear. The IRDAI Insurance Fraud Monitoring Framework Guidelines, 2025, which came into force on April 1, 2026, apply to insurers...

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