Context, not correlation, will define successful AI implementation

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UK organizations are ramping up investment in artificial intelligence (AI).

From automating repetitive tasks and powering chatbots to delivering personalized customer experiences, AI is becoming integral to daily business operations.

However, many leaders are still struggling to see a clear return on their investment and are looking towards AI’s next evolution – agentic AI – with trepidation.

Vice President of EMEA, Dynatrace.

This next iteration will see systems operating with a high degree of autonomy – making independent decisions and taking actions with minimal or no human intervention.

However, if enterprises focus exclusively on what’s next, they risk overlooking the essential stepping stone that will make it possible – contextual AI – which underpins whether those autonomous systems can actually work in practice.

Context-aware AI provides the foundation on which agentic AI will be built. While large language models (LLMs) and generative AI have driven the current wave...

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