Cognizant launches AI Nexus to track enterprise AI spending, quality and outcomes

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Cognizant has launched AI Nexus, a modular operating layer designed to help enterprises monitor AI expenditure, assess the quality of AI-driven work and measure business outcomes across teams.

The platform combines five capabilities covering AI-assisted workspaces, workflow automation, spending visibility, quality assessment and AI model selection. Cognizant said enterprises could adopt the capabilities independently or together, with the system designed to run within their own environments.

The launch comes as businesses face challenges in translating AI investments into measurable returns. Cognizant cited its research showing that two-thirds of Global 2000 leaders had yet to demonstrate measurable productivity gains from AI, while one in four had paused or abandoned deployments.

A separate Cognizant survey of 250 FinOps leaders found that 72% of organisations had exceeded their AI budgets in the previous 12 months, with 16% overshooting by more than 25%. The survey also found that 97% of organisations had experienced an...

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