Cognizant is betting its AI future on how fast its people can learn
Every enterprise now claims to be “AI-first.” Far fewer can show that their workforce has actually caught up with that ambition. Cognizant’s Chief Learning Officer, Thirumala “Thiru” Arohi, argues that this gap — between the AI an organization deploys and the AI its people are actually ready to use — is where most transformation efforts quietly stall.
“AI investment and workforce transformation are not two separate agendas,” Arohi says. “Organisations that deploy AI before their people are ready to use it often get stuck: tools are adopted but underused, and investments are made without realizing their full value.”
That conviction sits behind two of the biggest bets Cognizant has made in the past several years: Skillspring, an AI-native learning platform built to replace the traditional corporate LMS, and a broader reengineering of how the company defines jobs, careers and readiness in an AI-saturated economy.
Together, they offer a window...
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