TECH NEWS

CIOs unprepared for agentic workforce shift

Dive Brief

Just 4% of tech leaders have plans in place to retool roles for an agentic-human workforce, a Gartner survey found.

Published Oct. 19, 2026

Dive Brief:

While IT costs mount, most CIOs are skirting the deep redesign needed for the transition to an agentic era workforce, according to Gartner on Monday. The analyst firm surveyed 2,002 CIOs and technology executives for 2027 CIO and Technology Executive Agenda report.
Just 4% of CIOs reported plans in place to revamp roles with a human-agent workforce in mind, according to the report. Enterprises that do are 2.4 times more likely to be top performers with AI and have their CEOs report value from AI.
“If you do not have a workforce that is ready to operate in this world that deals with this level of AI agents and governance … the costs are going to be played out because you’re...

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