TECH NEWS

ChatGPT’s ‘Trusted Contact’ will alert loved ones of safety concerns

Jess Weatherbed is a news writer focused on creative industries, computing, and internet culture. Jess started her career at TechRadar, covering news and hardware reviews.

OpenAI is launching an optional safety feature for ChatGPT that allows adult users to assign an emergency contact for mental health and safety concerns. Friends, family members, or caregivers designated as a “Trusted Contact” will be notified if OpenAI detects that a person may have discussed topics like self-harm or suicide with the chatbot.

“Trusted Contact is designed around a simple, expert-validated premise: when someone may be in crisis, connecting with someone they know and trust can make a meaningful difference,” OpenAI said in its announcement. “It offers another layer of support alongside the localized helplines already available in ChatGPT.”

The Trusted Contact feature is opt-in. Any adult ChatGPT user can enable it by adding contact details for a fellow adult (18+ globally or 19+...

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