ChatGPT's New Safety Feature Could Alert 'Trusted Contact' to Risk of Self-Harm
A designated contact may be notified if a chat discussion indicates a possible safety concern.
4 min read
OpenAI launched an optional safety feature this week called Trusted Contact, which lets adult ChatGPT users nominate a friend or family member to be notified if there are discussions of self-harm or suicide on the chatbot, the company announced.
OpenAI said that if ChatGPT's automated monitoring system detects that the user "may have discussed harming themselves in a way that indicates a serious safety concern," a small team will review the situation and notify the contact if it warrants intervention. The designated safety contact will receive an invitation in advance explaining the role and can decline.
(Disclosure: Ziff Davis, CNET's parent company, in 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
The announcement comes as AI chatbots have been implicated...
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