Capri Loans collaborates with OpenAI to bring Enterprise-Grade AI to lending operations
Capri Global Capital Limited known by the brand name ‘Capri Loans’, one of the leading, retail-focused Non-Banking Financial Companies (NBFC’s), recently announced that it is working with OpenAI to adopt enterprise grade generative AI across key business functions. The initiative supports Capri Loans’ technology-led growth strategy.
Over the coming months, Capri Global Capital will explore the deployment of secure AI-powered deployments and workflow tools to enhance customer service, knowledge management and operational processes across its network of more than 1,400 branches, serving over 7.6 lakh customers across India.
Commenting on the collaboration, Rajesh Sharma – Managing Director, Capri Global Capital Ltd., said, “As Capri Global continues to strengthen its technology and data science capabilities, we see tremendous potential for AI to transform the way we serve customers, empower our employees and make better decisions. Our collaboration with OpenAI will help us identify and deploy practical AI use cases across the...
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