Capgemini Report: 59% of Organizations Face Higher AI Costs
AI costs are now a concern for 53% of executives according to a new ‘snapshot’ report by the Capgemini Research Institute, based on a September 2026 survey of 500 CXO-level senior executives from large organizations. Beyond direct cost such as tokens, executives lack visibility into the full cost of safe AI deployment, including human oversight, rework and governance. To address this, businesses are both tightening cost controls and exploring multi-model strategies. As organizations scale AI and prepare for more agentic use, the research highlights a need for greater focus on the business value generated by AI transformation.
A lack of cost visibility across the enterprise risks serious financial impact
In the past 12 months, 59% of executives say their organization’s AI-related expenditure was significantly higher than expected or budgeted. Among the organizations affected, expenditure was 24% above expectations or budget on average, and around one in five organizations (21%) overshot...
Copyright of this story solely belongs to www.itvoice.in. To see the full text click HERE
