Canadian utility fesses up to data breach, but key details remain off-grid
London Hydro says names, addresses, account details may have been exposed, but much about the intrusion is unknown
A Canadian power utility says customer data may have walked out the door during a security incident, but isn't yet saying whether the intruders got anywhere near the systems responsible for keeping the lights on.
London Hydro, which distributes electricity to more than 160,000 customers in and around London, Ontario, said on Saturday that it is investigating a data security incident that "may have impacted a portion of personal information on some accounts" and has started notifying affected customers.
The utility said the potentially exposed information includes names, addresses, email addresses, phone numbers, account and billing numbers, service addresses, pricing plans, contract start dates, and meter information.
The good news, according to London Hydro, is that the incident did not involve banking information, payment card details, dates of birth, government-issued identification numbers,...
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