Can technology help India turn the opening of its insurance sector into deeper insurance penetration?
By Ish Babbar, Co-Founder and CTO, InsuranceDekho
For millions of Indians, the first barrier to insurance is not product availability. It is understanding what a policy covers, completing a purchase with limited connectivity and knowing where to turn when a claim arises. Technology’s most important role is not to place a digital layer over an old process, but to simplify the process itself.
That role has become more consequential since India raised the foreign direct investment limit in insurance companies to 100%. The Ministry of Finance said in December 2025 that the reform is expected to support capital augmentation, advanced technology and global best practices. Fresh capital can help insurers modernise systems, strengthen digital distribution and invest in data and AI. The test is whether this investment makes insurance easier to discover, understand, and use for households outside the formal system.
Capital must improve the economics of access
The opportunity...
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