Building the foundation for autonomous operations

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ByJamison Braun,
SVP & Managing Director, U.S. Public Services, SAP

October 13, 2026 02:31 PM ET

COMMENTARY | In an autonomous enterprise, people and intelligent agents work together inside connected processes.

A federal agency can have an AI system that identifies a supply shortage in seconds and an operating process that takes days to respond.

The model may perform exactly as intended. The mission still waits.

For years, government modernization focused on improving visibility. AI is accelerating that progress while exposing a different problem: In many organizations, information is moving faster than the institution itself.

An acquisition risk can be identified immediately. A maintenance issue can be flagged automatically. A supply disruption can be predicted before it occurs. Yet, the response still depends on disconnected systems, manual coordination and processes that were never designed for that speed.

As federal agencies and their industry partners build...

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