Building the digital backbone of healthcare: Cloud, resilience and AI at scale

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By Manoj Warrier, VP, Infrastructure, and Sudhindranath Byna, Executive Director, Cybersecurity Architecture, Providence India

The technology that matters most in healthcare is usually the technology nobody notices.

A clinician opens a patient record, a scanner sends an image, an AI model supports a decision, and the experience feels effortless. Behind it is a connected chain of cloud platforms, networks, identity services, applications, data and security controls. Its complexity becomes visible only when a link breaks, often revealing how far the impact can travel.

As care becomes more digital, infrastructure has moved from a back-office function to the operating layer of the health system. It must scale, anticipate risk, and keep essential services running when something goes wrong. Three disciplines make that possible: cloud, resilience, and AI, with cybersecurity woven through all three.

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