Building Supercharger: How Rocket Close optimized title operations with agentic AI | Amazon Web Services
Rocket Close is a Detroit-based title agency and appraisal management company within Rocket Companies that provides title insurance, property valuation, and settlement services. As demand for mortgages and loans grew, title operations became a bottleneck in the homebuying process. Time-intensive, state-specific title examinations, combined with manual research and fragmented systems, slowed throughput and made it difficult for teams to keep pace with an expanding client base.
Title examiners must verify data from disparate sources. This requires searching through multiple systems, state guides, and county requirements. Local rules around probate or tax IDs further complicate their work. For example, a title examiner seeking to understand a county-specific recording requirement might spend hours navigating multiple sources.
To address these challenges, Rocket Close created Supercharger in collaboration with AWS. Supercharger is an agentic AI solution designed to reduce friction in the lending and homebuying process and optimize title operations workflows. It combines title...
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