Building AI agents for business support using Amazon Bedrock AgentCore | Amazon Web Services

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Developing AI agents for business support presents unique challenges that many organizations face when trying to automate routine HR tasks. Works Human Intelligence (WHI) develops, sells, and supports the integrated HR system “COMPANY” for major Japanese corporations and public interest corporations.

In this post, we share how the AWS Generative AI Innovation Center (GenAIIC) collaborated with Works Human Intelligence (WHI) to build two AI agents using Amazon Bedrock AgentCore. We discuss the challenges encountered and the solutions that reduced costs by up to 97% while improving operational efficiency.

Customers using HR systems must respond to numerous situations, such as organizational changes, revisions to HR systems, and updates to employee information. For organizations facing similar challenges with HR system operations, AI agents can significantly reduce workload and improve productivity. When WHI embarked on building products using AI agents, several challenges arose. To resolve these issues, we at GenAIIC worked closely...

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