Build a voice travel concierge with Amazon Bedrock AgentCore, Managed Knowledge Base and Nova Sonic | Amazon Web Services
Airlines already have apps and websites where travelers check flights, pick seats, and manage bookings, and adding a natural voice layer opens those tasks to spoken requests. With this voice layer, a traveler can change a seat or check a delay by speaking, without leaving the app or navigating through screens. Building it requires careful engineering on several fronts. You stream audio in both directions and hold the thread of a conversation across many turns. You also reach your existing backend systems without coupling the agent tightly to them, and you scale when traffic spikes before a holiday weekend.
This post shows you how to add a voice travel concierge to an airline application, built on three managed services. Amazon Bedrock AgentCore is an agentic platform for building, deploying, and operating AI agents securely at scale with your choice of framework and model. Amazon Nova Sonicon Bedrock is a...
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