Britain’s AI problem isn’t innovation, it’s execution

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The UK doesn't have an AI innovation problem; it has an execution problem.

More than £78 billion has already been invested in the UK’s AI sector, and there’s no shortage of activity.

Organizations across every industry are experimenting with how AI can improve productivity, customer experience and competitiveness.

On paper, the UK looks well placed to compete globally and leaders appear optimistic. But this optimism isn’t yet showing up where it matters most.

VP Sales, RingCentral.

A gap persists between AI expectations and day-to-day achievement. While 87% of UK firms are positive about AI, only 16% have fully deployed AI solutions.

The challenge is not a lack of ambition, but an integration gap: the inability to turn early pilots into a scalable, long-term operational fabric.

Why are UK organizations struggling to scale AI?

AI pilots are often contained, controlled, and focused on a specific use case. A customer service team...

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