BigCommerce warns customers of potential data leaks following cyber incident

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  • BigCommerce confirms supply‑chain breach via compromised Ribon app credentials affecting merchant storefronts
  • Master of Malt notified customers: names, emails, phone numbers, and addresses were exposed
  • Attack ran Sept 13–17 2026; ICO notified, law firm warns of phishing risks for affected retailers

Ecommerce platform BigCommerce was recently hit with a cyberattack in which it lost sensitive data belonging to some of its users.

One of the users - online spirits retailer Master of Malt - confirmed the hit and notified its customers that their personally identifiable information (PII) was accessed in the attack.

BigCommerce is an ecommerce platform relatively similar to Shopify. Businesses use it to build and operate online stores without needing to develop the entire commerce infrastructure themselves. It offers features like storefronts, shopping carts, integrations with different payment providers, product inventories, SEO and marketing tools, and more.

The platform has been around since 2009 and according to a ...

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