BHIM Introduces MyUPI AI Assistant for Safer UPI Payments

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NPCI BHIM Services Limited (NBSL), a wholly owned subsidiary of the National Payments Corporation of India (NPCI), today announced the introduction of MyUPI, a conversational AI-powered assistant on the BHIM Payments App. MyUPI offers BHIM users simple, 24/7 multilingual support for their UPI-related needs, helping make payments safer, more convenient and easier to manage. Users can view transaction history, raise and track complaints, view and manage mandates set up through any UPI app, de-link their mobile number, and access fraud-awareness assistance in one place.

MyUPI was launched by NPCI at Global Fintech Fest 2026. For users, MyUPI makes it easier to get assistance and take relevant action without having to look across multiple support channels. MyUPI enables users to converse in everyday language, making it easier to explain what they need without filling detailed forms or going through multiple back-and forth interactions. MyUPI currently supports English, Hindi, Telugu, Tamil...

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