Beyond EAA compliance: Accessibility becomes the benchmark for digital quality
It has been over a year since the European Accessibility Act (EAA) came into effect, and many organizations are still discovering gaps in the accessibility of their digital services. While websites, mobile apps, e-commerce platforms and digital banking services may meet recognized accessibility requirements, technical conformance alone does not always guarantee an accessible user experience.
People using assistive technologies can still encounter barriers such as confusing workflows, unclear error messages, or content that is difficult to interpret with screen readers.
Vice President of Solution Delivery and Accessibility at Applause.
Accessibility is increasingly viewed as an indicator of digital quality, rather than just a compliance obligation. Yet, making sure that digital experiences work for everyone requires more than good intentions. It depends on assessments, audits and real-world testing to validate accessibility in practice.
This challenge is especially significant for technology companies, where accessibility cannot be addressed by focusing on a...
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