Bengaluru startup Karta AI Raises $3 Million to Expand Voice AI Automation
Bengaluru-based Karta AI has raised $3 million in a funding round led by PeerCapital and Cedar Hill Capital to expand its artificial intelligence (AI) platform, which automates complex inbound customer calls for banks, lenders, fintech companies and insurers.
The round also saw participation from Wyser VC, CDM Capital and Seedstars. The company plans to use the capital to strengthen its technology platform, expand deployments with financial institutions and grow its engineering and go-to-market teams.
Founded in 2024, Karta AI says its platform handles around two million customer conversations a month across more than 25 languages and is deployed with financial institutions. Its technology is designed to resolve customer queries that require actions across multiple enterprise systems, rather than simply answering questions or routing calls to human agents.
The platform uses AI agents to interpret customer requests involving multiple issues and execute the workflows needed to resolve them. These can include...
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