Bank of Baroda launches bob World 2.0, bringing AI-powered intelligence to mobile banking

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Bank of Baroda has launched bob World 2.0, its next-generation mobile banking platform, marking the next phase of the bank’s digital transformation journey. The AI-powered platform was demonstrated at the Global Fintech Fest 2026 in Mumbai on September 11 in the presence of Sanjay Lohiya, Secretary, Department of Financial Services, Ministry of Finance, Government of India, along with Debadatta Chand, Managing Director & CEO, Bank of Baroda, and the bank’s Executive Directors.

Built on a modern microservices-based digital architecture, bob World 2.0 is designed to move mobile banking beyond conventional transactions towards a more intelligent, personalised and conversational experience. The platform also lays the foundation for a unified omnichannel digital banking ecosystem that will progressively extend across mobile and internet banking.

A key focus of the new platform is AI-driven conversational banking. Customers can use voice-enabled commands to navigate the application and initiate payments, making banking interactions more...

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