Bank of America tells customers to stop sharing banking passwords with AI agents — agentic payments are becoming a…

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  • Stop giving out your username and password to your AI assistant, Bank of America warned customers
  • AI agents are now capable of making agentic purchases, but that doesn't mean they should
  • Customers are being locked out of accounts thanks to erroneous purchases made by AI agents

Bank of America has requested that customers do not share their usernames and passwords with anyone, “including an Al-enabled tool or agent that offers to act on your behalf.”

As agentic AI assistants have exploded in popularity, so too has the trend of having personal AI assistants make payments on a customer’s behalf. But that has led to a regulatory headache for banking providers.

AI agents ingest everything you tell them, including highly sensitive information which can be regurgitated if there is a security flaw.

Stop giving your banking details to bots

There is an obvious pro to having an AI agent make a...

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