AWS Weekly Roundup, Agentic CX designer for Amazon Connect Customer, EC2 AMI Watermarks, Open Governance for MySQL, and more (June 29, 2026) | Amazon Web Services
AWS News Blog
It has been a busy stretch on the AWS Summit circuit. At the New York City Summit, I delivered a workshop called Building AI architectures with AWS Serverless, and it was a lot of fun watching builders wire up agents and serverless services to solve real problems in a single afternoon. This week I am heading down to the Washington, DC Summit, which always puts a spotlight on innovation in the public sector. If you are going to be there, come say hello.
A question I hear a lot at these events is how teams can put AI to work without waiting on a long engineering backlog, and this week’s biggest launch speaks directly to that, with Amazon Connect Customer introducing a no-code way for business teams to design AI powered customer experiences themselves. Now, let’s get into this week’s AWS news.
Amazon Connect Customer launched...
Copyright of this story solely belongs to amazon.com. To see the full text click HERE
