TECH NEWS

Atlassian Team 26 – Service Collection doubles down on AI‑powered service, ops and asset management

With so much going on at Team 26, it was great to sit down with Shamik Sharma, head of product for Atlassian’s Service Collection suite to talk about its product announcements, and focus on what he sees as the most significant ones.

Service Collection is one of Atlassian’s fastest growing segments, with a growth rate of more than 30% year on year. Its portfolio includes Jira Service Management, Customer Service Management, Assets, and Atlassian’s Rovo AI platform. It made $1.1bn in revenue in the last fiscal year, and has 65,000 customers including 50% of the Fortune 500.

The main product announcements fell into three areas - core ITSM improvements, improving employee service experiences using AI, and resolving incidents and operations with AI.

AI‑powered service experiences and incident response

Sharma explained:

The first set of announcements are enhancements to core Jira Service Management features. We're introducing surveys, and workforce optimization tools,...

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5 prompts that show how the new Gemini 3.5 Flash is its best AI model yet

Google showed off a lot of new Gemini features and tools at Google I/O 2026, including the powerful new Google Omni video creator and editor. But the Gemini 3.5 Flash model is supposed to be the real workhorse, according to the company. Google has positioned it as faster

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I've covered EOFY sales for years — these are the only tech deals worth your money right now

I know it's not June 1, but EOFY sales from some brands and retailers have already kicked off, so why wait? Yes, there's a good chance the deals might be better come June, but nothing is stopping you from returning a purchase and making it again

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Jensen Huang said that Nvidia has “largely conceded” China's AI chip market to Huawei and should “expect nothing” regarding chip sale approvals to China

Sponsor Posts Niantic Spatial: World models need real-world data — Scaniverse is the gateway to spatial services — self-serve and built for AI and robotics. Large-area 3D reconstruction from 360° cameras and precise localization, anywhere machines operate. App Spotlight: Quo for Zoho CRM — App Spotlight brings you hand-picked solutions that enhance your

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Nvidia on track to be worlds leading CPU supplier claims CFO

GPUzilla forecasts $20 billion in CPU revenues this year Already the planet's largest supplier of GPUs, Nvidia now intends to conquer the CPU market. “We have visibility to nearly $20 billion in total CPU revenue this year, setting us up to become the world’s leading CPU supplier,

AI‑powered service experiences and incident response

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5 prompts that show how the new Gemini 3.5 Flash is its best AI model yet

I've covered EOFY sales for years &mdash; these are the only tech deals worth your money right now

Jensen Huang said that Nvidia has “largely conceded” China's AI chip market to Huawei and should “expect nothing” regarding chip sale approvals to China

Nvidia on track to be worlds leading CPU supplier claims CFO

I've covered EOFY sales for years — these are the only tech deals worth your money right now