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Atlas shrugs: New UK asylum seeker IT system failed to help case workers learn from appeals

public sector

After several delays in development, Atlas went live without functionality Home Office case manager needed, inspectors say

After eight years of development, the UK Home Office’s new system for managing immigration and asylum applications is failing to help the department learn from the politically sensitive appeals process.

According to a report from Independent Chief Inspector of Borders and Immigration, the number of appeals to decisions on asylum status has rocketed from 8,000 in 2022-23 to well over 29,000 in 2023-24.

However, the new case management system, Atlas, which completed its handover from the legacy Casework Information Database (CID) in 2025, isn't helping case workers learn from the outcome of past appeals.

"Since the transition from CID to Atlas, it had not been possible for the Home Office to provide data or feedback on the outcome of asylum appeals to [decision-makers]. Although local workarounds had been implemented, this shortcoming...

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Nissan Employee Data Breached in Oracle PeopleSoft Hack

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The future of work - is 'slowmadism' the answer to cutting the carbon cost of remote work?

Despite the flurry of return to office (RTO) mandates, particularly among large tech firms, the number of digital nomads on company books appears to be on the rise. Around 18.5 million Americans, or 12% of the total workforce, are currently operating in this way, a jump of 153% since

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Ninganna Biradar Takes Over as KASSIA President for 2026–27

Hubballi industrialist sworn in along with new five-member team after Karnataka Small Scale Industries Association’s AGM BENGALURU, June 28: The Karnataka Small Scale Industries Association (KASSIA), the apex body representing Micro and Small Enterprises (MSEs) in the state, has a new President. Ninganna S. Biradar took charge for the

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IIP base year revision: Small statistical step, large policy leap

Nissan Employee Data Breached in Oracle PeopleSoft Hack

The future of work - is 'slowmadism' the answer to cutting the carbon cost of remote work?

Ninganna Biradar Takes Over as KASSIA President for 2026–27