As agentic AI evolves beyond its visionary phase, is enterprise adoption with the pragmatists now?
Two-thirds of organizations have agents in production, yet there is more work to do as trust continues to challenge implementations and a changing buyer profile pushes pragmatism over hype. These are some of the key findings of G2’s 2026 AI Agents Report.
If you follow Geoffrey Moore’s Crossing the Chasm thesis, then you know about the adoption path of new software and technologies. Agentic AI fits into this model, and we’re starting to see movement from Early Adopters to the Early Majority, with adoption growing 25% year over year.
G2’s research shows that 66% of organizations have agents in limited or scaled production. These are workflows with real business impact. But there’s a chasm between these two groups, and it means a major shift in how AI vendors sell their agentic platforms and solutions.
According to Tim Sanders, Chief Innovation Officer at G2, early adoption was driven primarily by...
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