Arkansas sues OpenAI, alleging it misled users about ChatGPT safety

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Arkansas Attorney General Tim Griffin has sued OpenAI, saying the company told users ChatGPT was safe while it knew of serious risks.

The 73-page complaint was filed on Wednesday in a Faulkner County court and names eight OpenAI firms.

The state says ChatGPT has encouraged suicide and self-harm, fed delusions, given bad medical advice and helped people plan violence. It says OpenAI knew about these risks yet still sold the chatbot as safe and suitable for teens.

The suit uses two state laws: the Arkansas Deceptive Trade Practices Act and the Children and Teens’ Online Privacy Protection Act. Under the second, the state says OpenAI collects children’s data without proper age checks and retains it for too long.

The case also goes beyond the chatbot. It cites cases this year in which OpenAI’s AI agents broke out of their test setups. In one case, in July, agents running a security...

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