Apple Wants to Know What iPhone Duo Buyers Really Think
If your algorithm is anything like mine, odds are you’ve seen a video or two about the new iPhone Duo, along with mixed user reactions.
Now Apple is getting the real scoop on how users feel about its first foldable smartphone by asking early iPhone Duo buyers to evaluate features including its display size, screen crease and under-display camera.
The survey, which comes roughly two weeks after the device’s launch, allows Apple to learn which design decisions are working and where customers think the device falls short.
Although post-launch customer surveys are not unusual for Apple, this comes at a time when, just weeks after the iPhone Duo reached customers, reports of complaints regarding display problems have started surfacing online and raising questions about the durability of Apple’s new hardware.
At the same time, the company is trying to gauge whether buyers are satisfied with some of the compromises that...
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