Apple Support Community Closing Nov. 20: What to Save
A bookmarked Apple troubleshooting answer may need a backup.
The company is preparing to permanently shut down its Apple Support Community on Nov. 20, ending a 28-year-old forum where customers have helped one another troubleshoot Apple products, share workarounds, and document problems that official support resources may not always address.
The forum is already in read-only mode, meaning members can no longer post new questions or reply to existing discussions.
Apple’s closure notice does not explain whether existing discussions will remain accessible after Nov. 20. For IT teams that link to community answers in help-desk articles or troubleshooting procedures, that uncertainty is a reason to document useful fixes before access potentially changes.
What Apple has explained
Apple isn’t saying much about why it is pulling the plug. In a statement to MacRumors, the company said the decision followed a “careful evaluation of strategy and customer needs.” The company did...
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