Apple acknowledges iPhone Duo display ‘issue’ after reports of cracked screens
Apple says a ‘small number’ of iPhone Duos have shown the cracked inner screen problem and that owners should contact AppleCare.
by Jay Peters
Oct 26, 2026, 5:28 PM UTC
Photo: Amelia Holowaty Krales / The Verge
Jay Peters is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
Following reports of iPhone Duos with cracked and broken inside screens, often showing a bright line running from the center to the right side, Apple says in a statement to Bloomberg and 9to5Mac that it’s aware of “an issue impacting the inner display” on a “small number of iPhone Duo units.” If your iPhone Duo is affected, Apple says to contact AppleCare for a replacement.
Shortly after launch, iPhone Duo users started reportingsimilar issues where the hinge would tighten, and opening the device caused a crack and the distinctive...
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