Anthropic’s IPO filing reveals its strategy for keeping enterprise customers hooked

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Anthropic is building the same kind of cross-product ecosystem that helped make tech companies like Amazon and Uber enormously sticky, and its S-1 suggests the strategy is working. More than half of customers spending at least $100,000 annually now use both the Claude platform and a first-party app like Claude Code or Cowork, up from about 30% at the end of last year.

“The speed and depth of our enterprise customer adoption are powerful evidence of Claude’s position at the frontier of AI,” the S-1, filed with the Securities and Exchange Commission on Monday, reads.

As of September 30, Anthropic recorded more than 11,900 customers spending at least $100,000; more than 1,900 customers spending upwards of $1 million; and about 250 customers spending $10 million or more annually.

Anthropic attributes customer momentum to a “significant usage expansion as customers realize the value of deploying Claude across their organizations,” which...

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