Anthropic lawsuit says it oversold the usage on its $200 Claude Max plans

https://media.thenextweb.com/2026/04/workday-cto-bailis-anthropic-member-technical-staff.avif

An Anthropic lawsuit filed in California this week accuses the AI company of overselling its priciest Claude subscriptions. The complaint, brought by Washington, D.C. customer Karl Kahn, claims Anthropic’s “Max 5x” ($100 a month) and “Max 20x” ($200 a month) plans deliver far less usage than advertised, and asks a court to make the company refund subscribers.

The plans are sold on a simple promise: five or twenty times the usage of Claude’s base Pro plan, which costs $17 to $20 a month. The suit says the reality falls well short, and is nearly impossible for users to measure.

“The actual usage provided by the Max 5x and Max 20x plans is far below the advertised amount of usage,” it states, and it asks the court to find Anthropic’s marketing fraudulent. It seeks class-action status for everyone who bought the plans since April 2024.

What the Anthropic lawsuit alleges

Kahn’s...

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