An AI announcer mispronounced and skipped names during a graduation

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The use of AI-powered tools to announce students as they walk on stage during graduation and commencement ceremonies has grown in popularity over the past few years, but it’s not always succeeding at the one job it’s there for. Many schools have switched to these systems as a way to ensure names are being pronounced correctly, but during a recent livestream of a Glendale Community College commencement ceremony in Phoenix, Arizona, the AI announcer mispronounced some names and skipped others entirely as a result of timing issues as graduates walked across the stage.

The ceremony was paused at least twice in an attempt to fix the issues, while the college’s president, Tiffany Hernandez, apologized and explained to those in attendance that the AI name-reading tool was to blame for the hiccups. During the ceremony she also told the graduates affected by the issues that they would not be able to...

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