Amazon blocks Meta’s Muse and accuses Perplexity of misleading a court

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Amazon fought AI shopping agents on two fronts on Monday. It blocked Muse, Meta’s new AI assistant, from Amazon.com. It also filed an amended complaint against Perplexity, accusing the company of misleading a federal appeals court.

The block came first. People who sent Muse to shop on Amazon over the weekend began seeing a popup.

“Continued access by an unauthorized AI agent violates Amazon’s Conditions of Use, to which our customers have agreed,” it read. Todd Bishop reported it for GeekWire on Sunday night. Amazon later told Bloomberg that blocking began on Sunday evening. Meta had declined a request to take Amazon out of Muse.

What Amazon says is wrong with Muse

Amazon spokesperson Lara Hendrickson set out the company’s position in an emailed statement to Bloomberg. “We think it’s fairly straightforward that third-party applications that offer to make purchases on behalf of customers from other businesses should operate openly...

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