AI takes action while people remain at the center of logistics, finds DHL logistics trend radar
Artificial intelligence (AI) is moving beyond its role as a digital assistant and beginning to take action across supply chains, according to the new DHL Logistics Trend Radar 8.0. The report finds that advances in AI, robotics, and automation are transforming not only logistics operations, but also the workforce itself. As intelligent systems become increasingly capable of planning, deciding, and acting autonomously, organisations must rethink skills, safety, governance, and employee experience while building more resilient and sustainable supply chains.
“Supply chains are changing faster than ever as AI and workforce trends increasingly influence one another,” said Katja Busch, Chief Commercial Officer at DHL and Head of DHL Customer Solutions & Innovation. “The organisations that succeed will be those that understand these shifts early and can turn them into practical advantages for their business and their people. The Trend Radar helps them focus on the developments that will matter most.”
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