AI-native in practice: Redesigning enterprise workflows with Agentic AI on Dynamics 365
The pilot phase is over
Enterprises don’t have an AI problem. They have an execution problem.
For most of the past decade, enterprise AI lived at the margins. Chatbots. Forecasting models. Automation that made individual tasks faster without changing how the business actually ran.
McKinsey’s 2025 global survey found that 88% of organizations now use AI in at least one function. Fewer than a third have started scaling it, and only 1% call themselves AI mature. That gap between adoption and transformation is where the next decade gets decided.
Being AI-native is not about which models you use. It is about whether you have genuinely redesigned your operations around intelligence, or just layered AI on top of how you have always worked.
Most enterprises will fail at Agentic AI because they treat it as tooling—not operating model change.
At Sonata, we have been working through what the first path looks...
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