AI metrics + analytics = value? (1/2) Domo's Chief AI Officer on what organizations really need to measure

Companies may be deploying many AI tools, but measuring whether those tools are improving business outcomes is much harder to do as we’ve seen this year from the number of pauses being invoked in rollouts as value-derivation has become a major topic du jour rather than a simple pursuit of the hype cycle,

Put simply, enterprises, typically led the CFO, need to see demonstrable metrics that their AI spend is delivering tangible and quantifiable business benefits - and all-too-often that’s an ask that’s proving beyond many organizations.

But what’s clearly a challenge for so many might be an opportunity for a few, such as analytics maven Domo, fallen from grace after a long decline, but now potentially looking at a new lease of life in the care of Progress Software.

According to Domo’s Chief AI and Analytics Officer Ben Schein, the metrics challenge facing organizations is not simply being...

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