AI isn’t killing jobs in BFSI. It’s rewriting who gets hired
By Gaurav Nigam, EVP & Business Head, NIIT Limited
A fraud analyst who cannot interpret the output of an AI model may now be less employable than someone who can, even when both have the same understanding of credit and risk.
That captures what is changing across banking, financial services and insurance. Jobs are not necessarily disappearing, but the skills required to perform them are evolving. Employers are therefore assessing candidates differently.
The debate has moved on
For some time, the debate around AI and employment centred on whether roles would continue to exist in five years. That remains a valid concern, but organisations are now asking a more immediate question: can employees work effectively with AI-enabled systems, understand the insights they generate and use them to make better decisions?
The World Economic Forum’s Future of Jobs Report 2025 says employers expect 39% of workers’ core skills to change by...
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