AI Is Now an Enterprise Resource. So Why Are We Still Managing It Like Software?

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Most companies track AI as a software line item. But AI is increasingly doing the work, not just supporting it, and that means the real question isn't "how much are we spending on AI?" but "what outcomes is it producing, and who owns them?"

Nobody in the room could answer. Not because the team was careless, but because nothing they had built over the past twenty years was designed to answer it.

That's the gap I want to talk about. In this article I'll explain why AI breaks the way companies traditionally manage technology, why rising AI costs are a symptom rather than the disease, and the five-part governance model I've seen actually work.

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